General


You can email us at complaints@jubiki.com with your name and order details.



Ordering


The following are average turnaround for proofs.

Service Proof
Comp Cards and Headshots 1 Business Day
Business Cards and Thank You Cards 3 to 4 Business Day
Posters, Flyers and Banners 5 Business Day
Book Cover* 5 Business Days
Websites and Logos* 7 Business Day
Social Media Graphics* 3 Business Day


Yes, we can. Please drop us an email with your name, request and requirements. We can go from there.



Websites


Yes, we can do that for you.

If we made your site, please drop us an email with your name and change request. Once we know what we're dealing with, we'll send you a payment link. Most changes are $10 each. We charge $20 for more complicated changes.

If your site was made by someone else, we'll need to see their code before making any changes. Drop us an email with your FTP details. If you don't have that information, drop us an email with your hosting company, login information and web address. Once we see what we're working with, we'll send you a payment link. Most changes are $20, but complicated changes are $30.



We keep a backup of websites that were made by us. However, our backups are of the original version of your site. The only sites with updated versions are those with a maintenance plan.

To request a backup, drop us an email with your web address, name and request. We'll send you a copy in a zip file.